Bitjil Privacy Policy — Your Information Is Safe With Us

Bitjil (hereinafter referred to as "we", "us", or "the Platform") is an online betting and gaming service provider operated specifically for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.

This policy Bitjilapplies to our website, mobile application, and all associated services. By using our Platform, you are considered to have agreed to this policy. Please read it carefully before registering.

We believe transparency is the foundation of trust. That is why Bitjil Privacy Policy Written in plain English so every user in Bangladesh can easily understand what we do — and don't do — with their information.

This policy applies to our Terms & Conditions and Responsible Gaming Policyshould be read in conjunction with.

Bitjil The following types of information are collected to deliver our services:

We only collect information that is genuinely necessary to provide our services. We never ask for data we don't need.

Bitjil Your information is collected in the following ways:

• Directly from you: When filling out the registration form, uploading KYC documents, or contacting support.
• Automatically: While you use the platform, information such as IP address and device details is collected via cookies, log files, and tracking technologies.
• From payment providers: When transactions are made via bKash, Nagad, or Rocket, the necessary payment information is received.
• From third-party verification agencies: For identity verification purposes.

Bitjil Your information is used for the following purposes:

• Account Management: To manage registration, login, password resets, and overall account security.
• Service Delivery: To operate betting, games, lottery, and other services.
• Payment Processing: To process deposits and withdrawals and to prevent fraud.
• KYC & Regulatory Compliance: To verify age and meet legal compliance requirements.
• Customer Support: To resolve issues and provide customer support.
• Fraud & Security: To detect and prevent suspicious activity.
• Responsible Gaming: To identify excessive betting or problematic behavior and offer support.
• Service Improvement: To analyze data and improve the user experience.
• Contact: To send important updates, security alerts, and (with your consent) promotional offers.

Bitjil Industry-leading security measures are in place to protect your information, including:

• SSL Encryption: All data transmissions are encrypted using 256-bit SSL technology.
• Secure Servers: All data is stored in high-security data centers with regular security audits.
• Access Control: Only authorized personnel can access specific data.
• Two-Factor Authentication (2FA): Additional security layers for sensitive actions.
• Regular Backups: Regular backups are maintained to minimize the risk of data loss.

Data Retention Period: Your data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years to meet legal obligations.

Bitjil Your data is never sold. However, it may be shared with third parties in the following limited circumstances:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — solely to process transactions.
• KYC Verification Provider: A designated verification agency responsible for identity verification.
• IT Service Providers: For server hosting and technical support — they are bound by strict confidentiality agreements.
• Legal Authorities: When required by a court order or lawful government directive.
• Fraud Prevention Agency: For investigation of cybercrime or fraud.

Third parties we share information with Bitjilare bound to uphold the same privacy standards as we do. They are not permitted to use your information for their own purposes.

Bitjil Cookies and similar technologies are used on the website and app. Cookies are small text files stored in your browser.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

BitjilAs a user of

• Right of Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You may request a copy of your personal data.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise these rights, support@bitjil.app. We typically respond within 30 business days.

Bitjil does not collect or store data from anyone under the age of 18. Our Platform is strictly prohibited for minors.

• Age is verified at the point of registration.
• Any account identified as belonging to a minor will be suspended immediately.
• If a minor has accidentally created an account, their information will be promptly deleted.

If parents believe their child Bitjil is using, immediately support@bitjil.appContact us at

Bitjil reserves the right to update this Privacy Policy as needed. In the event of any changes:

• A notice will be sent to your registered mobile number or email.
• A notice will be displayed on the platform's homepage.
• The "Last Updated" date at the top of this page will change.

Continued use of the Platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, complaints, or requests regarding the Privacy Policy, please get in touch with us:

We respect your privacy and take every request seriously. BitjilThank you for your trust in.