Legal Document

Bitjil Terms & Conditions — Everything You Need to Know

Please read these terms and conditions carefully before using Bitjil. Everything you need to know about accounts, betting, payments, bonuses, and responsible gaming is clearly outlined here.

Last Updated: January 2026

Important Notice

  • Continued use of Bitjil constitutes acceptance of these Terms and Conditions.
  • This platform is strictly off-limits to anyone under 18 years of age.
  • In the event of any changes to the Terms & Conditions, notice will be provided via the registered email address or through the platform.
  • For any questions, contact us at support@bitjil.app.

Key Terms Overview

Key highlights of Bitjil's terms and conditions at a glance

Account Eligibility

Anyone aged 18 or above may open an account. Only one account per person is permitted.

Payments & Withdrawals

Fast transactions via bKash, Nagad, and Rocket. Withdraw anytime within the specified limits.

Bonus Terms & Conditions

All bonuses have specific wagering requirements. Separate withdrawal rules apply while a bonus is active on your account.

Security & Privacy

Your information is kept secure. KYC verification is mandatory and your data is never shared with third parties.

Prohibited Activities

Fraud, bot usage, multiple accounts, and money laundering are strictly prohibited and will result in account termination.

Responsible Gaming

Voluntary deposit limits and self-exclusion options are available. Betting is meant to be fun, not a source of stress.

Notice: These Terms and Conditions apply to all services on the Bitjil platform — Sports Betting, Live Casino, Lottery, and Games. By creating an account or using any of our services, you confirm that you have read and agreed to all of the terms below.

01General Terms & Introduction

Bitjil (bundles.app/bitjil) is an internationally licensed online betting and gaming platform, designed specifically for users in Bangladesh. Bitjil's Terms and Conditions ("Terms") constitute a legally binding agreement between Bitjil and its users.

These terms and conditions are written in Bengali so every Bangladeshi user can understand them with ease. In the event of any linguistic ambiguity, the Bengali version shall be considered the definitive text.

Bitjil All services available on the platform — Sports Betting, Live Casino, slots games, Lottery, e-sports Betting, and any future services — are governed by these Terms. In addition to these Terms, our Privacy Policy and Responsible Gaming Policyalso applies.

02Account Registration & Eligibility

BitjilTo open an account at , you must meet the following requirements:

  • You must be at least 18 years of age.
  • You must register using your real name, mobile number, and accurate personal information.
  • Each person may register only one account. If multiple accounts are found, all of them will be suspended.
  • Opening an account under someone else's name or a false identity is strictly prohibited.
  • By completing registration, you confirm that all of the above conditions have been met.

You are solely responsible for keeping your account password and login credentials confidential. You are liable for all activity carried out under your account. If you suspect any unauthorised access, immediately support@bitjil.app.

After registration, KYC (Know Your Customer) verification is required to increase withdrawal limits or to process transactions above a certain amount.

03Age Verification & Minor Restrictions

Bitjil is committed to protecting minors from gambling. This platform is strictly prohibited for anyone under the age of 18.

  • Providing a false age at registration will result in permanent account closure and the balance may be forfeited.
  • Bitjil may request a national ID or birth certificate for age verification at any time.
  • Your account may remain restricted until verification is complete.

For Parents: If you suspect your child is using Bitjil, please contact support@bitjil.app immediately. We will act promptly.

04Deposit, Withdrawal & Payment Policy

BitjilInstant deposits are available at via bKash, Nagad, and Rocket. The key payment rules are outlined below:

  • Minimum Deposit: ৳200 (two hundred BDT).
  • Minimum Withdrawal: ৳500 (five hundred BDT).
  • Deposits are typically credited instantly. If there is a delay, it will be resolved within 24 hours.
  • Withdrawals are typically processed within 15 minutes to 24 hours.
  • Withdrawals may be restricted until KYC verification is complete.
  • Withdrawals can only be made to a mobile banking number registered in your own name.
  • Deposits and withdrawals through third parties are strictly prohibited.

Bitjil reserves the right to correct any funds credited to an account due to a technical error or accidental miscalculation.

05Betting Rules & Bet Cancellation Policy

BitjilThe following rules must be followed when placing bets at :

  • Confirmed bets generally cannot be cancelled unless the match or event is called off.
  • If an event is cancelled, the staked amount will be refunded.
  • Bets confirmed before an odds change will be settled at the original odds.
  • If incorrect odds are displayed due to a technical error, Bitjil reserves the right to void the affected bet.
  • In live betting, bets may be rejected due to network delays.

Specific rules apply to individual sports under Sports Betting. Separate rules are in place for cricket, football, tennis, and other sports. BitjilHelp Center.

Each casino game has its own RTP (Return to Player) rate. We recommend reviewing it before starting any game.

06Bonus & Promotional Offers Terms

Bitjiloffers a variety of bonuses and promotions. Each bonus comes with specific conditions that must be followed:

  • Welcome Bonus: A 100% bonus is awarded on your first deposit, withdrawable after meeting a minimum wagering requirement of 10x.
  • Bonuses apply only to the individual in whose name the account is registered.
  • Winnings from bonus funds are subject to wagering requirements before withdrawal.
  • If multiple accounts on the same device, IP address, or within the same household claim a bonus, all bonuses will be cancelled.
  • Bonuses are generally valid for 30 days. Any unused bonus will be automatically removed upon expiry.
  • Bitjil reserves the right to modify or cancel any bonus offer at any time.

If bonus system abuse is detected — such as bonus arbitrage or any unusual betting patterns — Bitjil reserves the right to investigate accounts or cancel bonuses.

07Prohibited Activities & Anti-Fraud Policy

Any of the following activities Bitjilis strictly prohibited on:

  • Creating multiple accounts.
  • Using bots, scripts, or automation software.
  • Using another person's account or sharing your account with others.
  • Money laundering or transactions involving illegal funds.
  • Fraudulent payments (chargebacks).
  • Exploiting any technical vulnerabilities in the platform.
  • Defrauding or harassing other users.

Warning: If any of the above is proven, the account will be permanently banned, all balances and bonuses will be forfeited, and legal action may be taken if necessary.

08Account Suspension, Restrictions & Closure

Bitjil Bitjil reserves the right to temporarily or permanently suspend an account in the following circumstances:

  • If these Terms and Conditions are violated.
  • If fraud or unusual activity is detected.
  • If KYC verification fails or false information is provided.
  • For legal or regulatory reasons.

You may close your account at any time. Please withdraw your available balance first, then send a request to support@bitjil.app.

09Responsible Gaming Policy

Bitjil believes that betting and gaming are a form of entertainment — not a source of income. We care about the mental and financial wellbeing of every user.

  • Daily, weekly, and monthly deposit limits can be set at your discretion.
  • Self-Exclusion: You may request to exclude yourself from the platform for a specified period.
  • If you experience any issues related to betting, contact us at support@bitjil.app.
  • We can provide information on professional support organisations.

For more details, visit our Responsible Gaming View page.

10Privacy & Personal Data Protection

Bitjil Your personal data is collected and used solely for the purpose of providing our services. We never sell your information to third parties.

  • Information provided during registration is stored on secure servers.
  • All transactions are secured with 256-bit SSL encryption.
  • KYC information is used exclusively for verification purposes.
  • We may be required to share information with authorities due to legal obligations.

For more details, visit our Privacy Policy read.

11Dispute Resolution Process

If you have any objections or complaints, please let us know through the following process:

  1. First, reach out via live chat or directly at support@bitjil.app.
  2. Please provide a description of the issue along with relevant details (date, time, transaction ID).
  3. Our support team will endeavour to resolve your issue within 48 hours.
  4. If a satisfactory resolution is not reached, you may appeal to the relevant licensing authority.

Bitjil's decision shall be considered final unless both parties mutually agree otherwise. In all disputes, Bitjil's logs and data will be accepted as authoritative records.

12Changes to Terms & Notices

Bitjil reserves the right to amend these terms and conditions at any time. When changes are made:

  • A notice will be sent to the registered email address or mobile number.
  • A notification will be displayed on the platform.
  • Updated terms take effect from the date of the change.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.

We recommend checking this page regularly. The "Last Updated" date will always be displayed at the top of the page.

For any questions or feedback, get in touch with us: support@bitjil.app

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